Category Archives: water heater

Do You Know Where Your ………

We’d probably finish the question with ‘children are?”   Legitimate question, right?  As parents we need to keep track of our kids for their safety (or maybe your car?) and for our peace of mind – where are they going, who are they going with, what time are they getting home?  We ask because we care and don’t want any harm to come to them (or your car!).

We could also fill in the blank with ‘SOV’s’.  SOV’s?  What are those?  SOV’s are ‘shut off valves’.  How did you go from kids to shut off valves? Just as you care about the safety of your kids, you care about the safety and care of your home – that is where the shut off valves come in.

Recently I had two phone calls from home owners in need of HELP!  HELP #1! – my exterior faucet handle broke off in my hand and the water is running everywhere!   HELP #2! – I tried to disconnect my ice maker line for my fridge and water is gushing everywhere!   My first question to these frantic people was – do you know where your main shut off valve is?  In both cases the answer was – NO! 

It is important that you know the location of all the shut off valves in your home but ESPECIALLY the main shut off valve.   In both situations the homeowner could have turned the water off to the house keeping the mess and damage to a minimum.    The main valve is generally in the utility room near the water heater and/or furnace, etc.  Other shut off valves are on the hot and cold water lines to the water heater; they also might be on the hot and cold water lines to the sinks and laundry tub, the tub & shower and/or shower faucets, and the cold water lines to the dishwasher, ice maker line, the toilet and the exterior faucets.  These valves make repairs easier without having to shut off the water to the entire house – especially if you must wait a day or so before the repairs can be made. 

Those two customers?  They know where their main valves are now.  When you call Aaron Kramer Plumbing (937-898-0008) for a plumbing repair ask the technician to show you where all these valves are and ask that they be labelled with a tag.  If there are no shut off valves, consider having them installed.  Ask if they can be done while the technician is there or call to schedule a future appointment for their installation. 

Your children and your car?  Sorry, can’t help you with those!

Holiday Disasters!

Aaron Kramer Plumbing  would like for all our customers and friends to enjoy your holiday celebrations without having to deal with any disasters interrupting your time together.  To avoid these disasters, we’d like to suggest the following

  1. Don’t stuff your garbage disposal with vegetable peelings, pastas, etc. that could clog the disposal.  We are suggesting that you reserve the stuffing for a part of your anatomy – and enjoy!  We won’t be available to snake your drain or replace the disposal. We’ll be closed the 25th
  2. Don’t stuff your toilet with paper and paper products. To put it delicately flush frequently to avoid overflowing the toilet.  We won’t be available to snake the toilet.  We’ll be closed the 25th
  3. Don’t’ let your toddlers drop their new hot wheels and other small toys down the toilet. They will probably not go down, but they will do a good job of clogging it.  How do you remove a small toy?  Many times, you don’t.  Your Christmas present to the family just might be a new toilet – installed after Christmas.  We’ll be closed the 25th
  4. Out-of-town company means lots of showers and lots of dishes to wash.  Space out showers and running the dishwasher to ensure having enough hot water.  Increasing the temperature of the water heater will not make it recover faster and we won’t be available for you to call and ask what is wrong with it.  We’ll be closed 25th

We wish our customers, friends and neighbors a wonderful holiday.  We will enjoy it also – did we say we’ll be closed? 

Call us on the 26th.  898-0008

Happy Holidays, 

Aaron Kramer Plumbing

RECALL! RECALL!

Recalls are nothing to sneeze at or blow off especially when it has to do with the safety of your family and home.  As a family who has had two fires, both from faulty appliances, we have learned the hard way.  One fire was caused by a faulty coffee pot that, not long AFTER our fire, was recalled.  That fire put us in temporary housing for over 3 weeks while our home was cleaned from stem to stern.  The second fire was caused by an insufficient amount of insulation between the oven and the drawer underneath.  That fire didn’t put us out of our home except for an hour or so sitting on our front porch while the fire department ran huge fans to clear out the smoke. 

The home appliance being recalled is a water heater.  These particular heaters have caused six fires with no injuries reported.  The water heaters in question were made by A.O. Smith and were sold under various trade names besides A.O. Smith – American, Kenmore, Reliance, State, U.S. Craftsmaster and Whirlpool.  The recall includes 30, 40 and 50 gallon natural or propane gas-fired water heaters – the Ultra-Low NOx.  These heaters were sold primarily in California, but it wouldn’t hurt to double check what you have installed in your home especially if it was installed between April 8, 2011 and August 1, 2016. 

If your water heater is one of these brands have written down the size, the model number and the serial number prior to going to the internet or calling.  (The serial numbers in the recall begin with 1115 to 1631.)

You can find out two ways if your water heater is included:

  1. Go to www.waterheaterrecall.com and have your model and serial number handy
  2. Call 1-866-854-2793 (for Whirlpool, U.S Caftmaster or American Water Heater brands) or call 1-866-880-4661 (for Reliance, State, A.O. Smith and Kenmore brands)

As a side note:  if your family doesn’t have a family fire escape plan, plan one NOW.  Our family practiced our escape plan and this is what we followed for the second fire when one of our kids woke us up asking, ‘why is the house full of smoke?’  Did we crawl down the steps?  You bet we did! 

The Plumber’s Secretary