Category Archives: faucets

TWO SIMPLE WORDS

Thank you – two words – so simple to say either glibly, off-the-cuff or, with a full heart which conveys that that is exactly what is meant – you are thankful.  Aaron Kramer Plumbing wishes to convey to both our past and new customers our sincere thanks.

We are considered an essential business; we didn’t have to shut down or close over these past months.  We did slow for a time, but as people adjusted to working from home the phone started ringing.  “You’re open!  I’m so glad!  I need you!”  We’re glad your glad because you need us as much as we need you!

We’ve been pleasantly surprised at how busy we’ve been.  Why?  While working from home customers began to notice, see, hear and experience things that they paid little attention to before.  You know – those out of mind, out of sight things – old faucets, dripping faucets or shower heads, the phantom who runs the toilet, small puddles on the basement floor – and on and on and on.  You see, beyond using a plunger, most people don’t even think about their plumbing until something doesn’t work or works when it shouldn’t and don’t have a clue what to do about it. 

Enough is enough!  I’m calling the plumber!  We are so thankful you did and do.  Scheduling is generally not an issue; we find it can be done anytime because you are working from home.  The technician arrives, you point to where the problem is, and you go back to work.  It is a win-win for us both. 

So, THANK YOU for making this one of our best years; without you we would not be here.  Thank you for calling, thank you for your reviews, thank you for your referrals, thank you for your loyalty, thank you for recognizing and appreciating quality work at an honest and fair price and thank you for supporting a local business.

Two simple words – THANK YOU – can really pack a punch when said sincerely from a truly thankful and grateful heart – such as ours.

Aaron Kramer Plumbing says THANK YOU with that kind of heart.

Do You Know Where Your ………

We’d probably finish the question with ‘children are?”   Legitimate question, right?  As parents we need to keep track of our kids for their safety (or maybe your car?) and for our peace of mind – where are they going, who are they going with, what time are they getting home?  We ask because we care and don’t want any harm to come to them (or your car!).

We could also fill in the blank with ‘SOV’s’.  SOV’s?  What are those?  SOV’s are ‘shut off valves’.  How did you go from kids to shut off valves? Just as you care about the safety of your kids, you care about the safety and care of your home – that is where the shut off valves come in.

Recently I had two phone calls from home owners in need of HELP!  HELP #1! – my exterior faucet handle broke off in my hand and the water is running everywhere!   HELP #2! – I tried to disconnect my ice maker line for my fridge and water is gushing everywhere!   My first question to these frantic people was – do you know where your main shut off valve is?  In both cases the answer was – NO! 

It is important that you know the location of all the shut off valves in your home but ESPECIALLY the main shut off valve.   In both situations the homeowner could have turned the water off to the house keeping the mess and damage to a minimum.    The main valve is generally in the utility room near the water heater and/or furnace, etc.  Other shut off valves are on the hot and cold water lines to the water heater; they also might be on the hot and cold water lines to the sinks and laundry tub, the tub & shower and/or shower faucets, and the cold water lines to the dishwasher, ice maker line, the toilet and the exterior faucets.  These valves make repairs easier without having to shut off the water to the entire house – especially if you must wait a day or so before the repairs can be made. 

Those two customers?  They know where their main valves are now.  When you call Aaron Kramer Plumbing (937-898-0008) for a plumbing repair ask the technician to show you where all these valves are and ask that they be labelled with a tag.  If there are no shut off valves, consider having them installed.  Ask if they can be done while the technician is there or call to schedule a future appointment for their installation. 

Your children and your car?  Sorry, can’t help you with those!

After All, We DO Live In Ohio

After All, We DO Live In Ohio
Welcome to the Midwest, specifically Ohio – zeroing in on Southwest Ohio with a bulls-eye on the Dayton region. What we’ve experienced may be the same as where you are – well-below zero temperatures and now another 4-5 inches of snow have caused over 450 schools and universities to close, accidents a plenty, trips to the ER for falls, loss of business for many, frozen water mains, boil advisories, and frozen pipes in our homes. If you are one of those homeowners with frozen pipes are you prepared for when those pipes thaw?
In order to be prepared, leave the faucets open on those frozen water lines to prevent damage to them and to the pipes. The pressure built up in the pipes could damage the faucet(s) and/or the pipes when the thawing occurs. Be prepared for a sputtering and a blast of water!
BUT GUESS WHAT! Relief is on the way! By Sunday, at least in the Dayton region, the temperature will be between 50-60 degrees ABOVE ZERO and life can return to normal. The kids will be back in school (Hallelujah!), you can go shopping (the stores have missed you!), you can now potty train that new puppy you just got (what were we thinking!), maybe even wash the car, and you can start planning that summer flowerbed!
BUT WAIT! The whole weather thing could start all over again in just a few days! Please no, please no!

After All, We DO Live In Ohio

DO’S, DON’TS, NEVERS AND CHUCKLES

DO’S, DON’TS, NEVERS AND CHUCKLES   – Second Edition

Just a few more random thoughts from your plumber’s secretary.  (If we aren’t your plumber, you don’t have to read this; but, on second thought, maybe your plumber doesn’t offer such enlightening information.  So, go ahead and read it.)

  1. Never put a broom handle (yes, you read that right) or any other object into a jammed disposal to try and unjam it. You will be calling us.
  1. Don’t let toilets ‘run’ or faucets drip unless you like paying high water bills. The water company thanks you.
  1. Don’t buy universal parts for the plumber to use for a repair. There is a good possibility it won’t work; so let the plumber supply the correct parts and save yourself a return trip to the store.  Keep that receipt!
  1. Don’t use hangers or other objects to try and clear a drain. Poking a hole or damaging the pipe has just increased the cost of repairs, to say nothing of the clean up under the sink.  We don’t do that.
  1. Do listen to the advice of your plumber – not Uncle George, Grandpa, your neighbor or the guy selling you parts at the box store. Are any of these people licensed plumbers?  Probably not; however, we are.

With sincerity and a few chuckles,

The Plumber’s Secretary

By the way, look for the final edition of ‘Do’s, Don’ts, Nevers, and Chuckles’ from the ‘enlightened’ plumber’s secretary!

 

 

 

 

 

 

 

 

 

 

PRACTICE WHAT YOU PREACH!

PRACTICE WHAT YOU PREACH!

Dear Friends and Neighbors,

Too early, much too early, cold, very cold temperatures have arrived. The cold temperatures have ended the growing season of my nine, beautiful plants on our deck, and the growing season of our vincas out front that valiantly tried to brave the cold and tried to continue blooming.  But alas, all of them have succumbed to the cold.

Watering the nine plants on our deck was not easy. We either had to haul water up the steps outside or haul water through the house. Not fun. The solution was to have our son install a spigot for the deck, running it from the exterior faucet up to the deck. Problem solved, and it was wonderful! No hauling water!

Can you get a feel for where this is going?

On a trip to the shed in the backyard we found water spewing from the exterior faucet, and the backyard flooded from the house to the shed. Thankfully all the water was in the backyard, and not in the house. The water line from the exterior faucet to the deck had frozen and come apart at the connection. Now read the title of the blog again; go ahead, you may laugh, with my permission. Did my boss (who is a plumber) and my son both warn us to disconnect this water line to the deck?  Of course! I can just hear it – you’re laughing again and shaking your head.  Do you know how embarrassing this is?

So, I will warn you again, dear friends and neighbors,

DISCONNECT THOSE HOSES, DRAIN THOSE WATER LINES, AND TURN OFF THE SHUT OFF VALVE ON THE EXTERIOR FAUCET WATER LINE!

In addition to the exterior faucet there may be other things that need your attention in the house as these cold temperatures set in. Perhaps you have some drafty windows that need to be winterized, and when was the last time the gas furnace had a check-up? Drafty windows will drive up your heating bill, and that gas furnace could put out carbon monoxide (the silent killer) that would not just make your family sick, but could and has caused deaths.

We suggest you run through our check list and make sure your home is ready for these cold temperatures:

1. Exterior faucet is turned off completely and there is no dripping.

2. Hose is detached and stored properly.

3.  Shut off valve on the water line to the exterior faucet is in the ‘off’ position.  Don’t have a shut off valve for the exterior faucet? Give us a call.

4.  Doors and windows have been winterized.

5.  Gas furnace has had a check-up.

6.  Batteries in the smoke detectors and carbon monoxide detectors have been checked and replaced, if necessary.

7.  Carbon monoxide detectors have not only been purchased, but installed.

Enjoy the cozy fires and blankets, and those big mugs of coffee or hot chocolate. Be safe, cozy, and warm this winter – not sorry.

From the secretary at Aaron Kramer Plumbing,

Ruthanne